Contact Us

Have a question about your digital download, an order issue, or a collaboration idea? We’re a small remote team and we read every message personally.

How to Reach Us

Fill out the form below or email us directly at delayed.nomad.digital@outlook.com. We typically respond within 24 hours on business days.

Common Questions

  • Download issues? Check your email for the download link. It expires after 48 hours — if it has, contact us and we’ll send a fresh one instantly.
  • Wrong file received? Reply to your order confirmation email with your order number and we’ll fix it right away.
  • Refund request? We handle refunds case-by-case. Please include your order number and reason.
  • Bulk or commercial licensing? We offer custom pricing for teams and businesses. Get in touch to discuss.

Response Times

We operate across multiple time zones as a remote-first team. Our usual response window is within 24 hours, Monday through Friday. Weekend messages are answered the next business day.